Contact Nexxus Customer Service
Nexxus Phone Numbers and Emails
Toll-Free Number:
-
(877) 404-4958
Nexxus Email:
Nexxus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Nexxus is consumer.services@unilever.com.
The best phone number to call Nexxus is (877) 404-4958.
The longest wait times are on Tuesday and Sunday, while the shortest are on Monday and Friday.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Nexxus is consumer.services@unilever.com.
The best phone number to call Nexxus is (877) 404-4958.
The longest wait times are on Tuesday and Sunday, while the shortest are on Monday and Friday.
People call Nexxus mainly because of request for information, refund, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Nexxus Website:
Nexxus Help Center:
Other Info (opening hours):
8:30 AM - 9:00 PM ET Monday through Friday
Summary of Nexxus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nexxus?
Request for Information Question:
- “About order”
- “Need to ask some questions about products”
- “Information on volume shampoo”
Product/ Service Question:
- “Problem with your products”
- “Car insurance error”
- “Complaint on a bottlenof shampoo”
Refund Question:
- “Because I won't my money back.”
Shipping and Delivery Question:
- “I didn't get discounts on my coat. 285.00 . Promotion code BF2024”
Other Question:
- “Probably”
- “Conditioner ensure”
- “Samples in mail would love to try”
About
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Nexxus introduces products for the daily hare care. Its main product line is named Nexxus ProMend and consists of such items as daily shampoo, daily conditioner, overnight treatment, styling spray and leave-in treatment. The company demonstrates styling tips which are helpful during the using of ProMend. Customers can also see the entire process of product action which is presented in pictures on the official site. People can apply for an individual advice according to the hair types and treatment methods. Another product lines owned by Nexxus are named Frizz Defy, Dualiste, Signature Line and Nourishing Botanicals. Here are offered solutions for the colored, oily, damaged, dry or limp hair along with the products stimulating hair growth. US company Nexxus practices online customer communication.
Nexxus is ranked 270 out of 4306 in Cosmetics and Personal Care category
USA
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