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Contact Nexxus Customer Service

Nexxus Phone Numbers and Emails

Toll-Free Number:

  • (877) 404-4958
Call customer service

Nexxus Email:

Customer Service
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Nexxus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    20% phone 80% email
  • The best email to contact Nexxus is consumer.services@unilever.com.

  • The best phone number to call Nexxus is (877) 404-4958.

  • The longest wait times are on Tuesday and Sunday, while the shortest are on Monday and Friday.

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PissedConsumer Club

Contact Information

Nexxus Website:

Nexxus Help Center:

Other Info (opening hours):

8:30 AM - 9:00 PM ET Monday through Friday

More contact details

Nexxus Rating Based on 13 Reviews

Rating details

2.4
more details
Price Affordability
Value for money
Product or Service Quality
Discounts and Special Offers

Rating stats

Rating trend

Summary of Nexxus Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nexxus?

Request for Information Question:

  • “About order”
  • “Need to ask some questions about products”
  • “Information on volume shampoo”

Product/ Service Question:

  • “Problem with your products”
  • “Car insurance error”
  • “Complaint on a bottlenof shampoo”

Refund Question:

  • “Because I won't my money back.”

Shipping and Delivery Question:

  • “I didn't get discounts on my coat. 285.00 . Promotion code BF2024”

Other Question:

  • “Probably”
  • “Conditioner ensure”
  • “Samples in mail would love to try”

About

Related Companies

Unilever, Dollar Shave Club, Breyers, Suave, Kwality Walls

Summary

Nexxus introduces products for the daily hare care. Its main product line is named Nexxus ProMend and consists of such items as daily shampoo, daily conditioner, overnight treatment, styling spray and leave-in treatment. The company demonstrates styling tips which are helpful during the using of ProMend. Customers can also see the entire process of product action which is presented in pictures on the official site. People can apply for an individual advice according to the hair types and treatment methods. Another product lines owned by Nexxus are named Frizz Defy, Dualiste, Signature Line and Nourishing Botanicals. Here are offered solutions for the colored, oily, damaged, dry or limp hair along with the products stimulating hair growth. US company Nexxus practices online customer communication.

Nexxus reviews and complaints

Nexxus is ranked 270 out of 4306 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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